Several other jewelry stores recommended Hayko to make a custom pendant, and they were not mistaken. He took the time to understand the idea, make sketches and a 3D design, thought about and discussed the choice of materials, and then pushed it to the limit to get it exactly right. When he felt an earlier version was not good enough he started over, even though I'm sure I would have been content with the earlier version. Very happy and grateful to have found this shop!